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COVID-19 Spa & Salon Saftey

What to expect on your next visit

To keep our guests and employees safe:

  • DO NOT visit the spa and salon if you or a household member have a fever, Cough, Loss of sense of smell or taste, sore throat,  or any COVID-19 symptoms.
  • DO NOT visit the spa and salon if you or anyone in your home are under an isolation or quarantine order/directive.
  • DO NOT visit the spa and salon if you have traveled outside of Canada in the past 14 days. 
  • Respect the spa and salon sanitation and hygiene standards and processes posted within the business and shared by employees.
  • Wash hands prior to beginning each treatment/service.
  • Wear a mask at all times and practice social distancing while in the common areas of the spa and salon.

On arrival​

  • Our front desk staff will welcome you upon arrival and help navigate you to our sanitation area. 
  • Masks are mandatory throughout the spa and salon. You are welcome to bring your own mask or we can provide masks for $1.00.
  • We ask you to sanitize your cell phones with provided wipes. Please refrain from using cell phones while having manicures and gel nail services. 
  • The spa and salon floors will be marked with areas for social distancing. Please respect these areas.
  • Once you are checked in we will then introduce you to your service provider who will assist you to your sanitized station or sanitized treatment room.
  • Our service providers will be wearing masks during treatments as an enhanced safety measure.
  • Our Front desk has a shield and depending on the services/treatments our service provides may be wearing a protective shield.
  • While our spa has always met stringent sanitation requirements, we will now more visibly display those efforts and display additional signage for your comfort.
  • Verbal confirmation by your service provider(s) that their hands have been sanitized immediately prior to the start of your service/treatments.
  • Our Team has taken the  Barbicide and Back to Touch Dermalogica Certifications. 
  • For the time being, we will not have waiting chairs for before or after services/treatments.
  • Seeing we ask all our guests to keep their masks on, we will not be offering water, coffee, or tea at this time.
  • We have taken all magazines out of the spa and salon
  • All our retail tester will be removed but, available upon request.
  • Reduction in the number of available stations to meet social distancing requirements.
  • We have added additional time before and after all our services/treatments for extra disinfect/sanitizing as an enhanced safety measure.
  • Will be using disposable items in treatment/services whenever possible, including masks, gloves, and files. 
  • We ask all our guests to arrive on their own unless they are need assistance.
  • Please remember to leave all additional personal belongings in your car or at home.
We appreciate all our guest's patience and understanding as we all learn to adjust to the changes.

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